FAQS
Frequently asked questions
What Is A Wax Melt?
A wax melt is a scented piece of wax, much like a candle but without a wick. You place the melt into the top of a tea light burner or electric melter, once melted it gives you a beautiful aroma.
How Do I use My Wax Melts ?
Simply place a small amount ( 1 or 2 chunks) of your chosen wax in the dish of your warmer and allow it to melt, filling your home with the beautiful fragrance. When you are ready to change your scent, simply turn on/light your burner for a few mins so that the wax starts to soften very slightly then you will be able to gently slide the wax out and replace it with a new scent.
How Long Does The Scent Last ?
Like with taste it is very individual, however at Melt Larder we always use the highest oil to wax ratio allowed to ensure strong and long lasting scents. 1 cube should give you between 15-20 hours of fragrance if not more.
What Wax Do You Use ?
We only use Natural Soy Wax in our products.
What Fragrances Do You Do ?
We offer a wide variety of scents including a selection of Designer Inspired scents that smell similar in style to popular perfume and aftershaves, our ranges of scents are ever changing in order to give you new scents to try on a regular basis but we do always try to keep your favourites available at all times and of course we have added seasonal collections too. Cant find what you are looking for then head to our socials or pop us an email to get your requests in, we do love a customer request!
WHY DOES MY WAX MELT LOOK DULL AND NOT SHINY?
This is call ‘frosting’ and is known to happen with natural waxes such as soy. It is when a white crystalline layer forms on the surface of the wax, this can vary from batch to batch which is why one of your melts may have some frosting and another is nice and shiny, rest assured it does not effect the performance or quality of your melts.
WHATS THE DIFFENENCE BETWEEN AN ELECTRIC BURNER AND A TEA LIGHT BURNER?
With a tea light burner the flame from the tea light candle underneath the well of your burner melts the wax, an electric burner uses the bulb to warm the wax. Both are great ways to achieve a wonderful aroma however which one you prefer using is completely down to personal preference. A tea light burner gets significantly hotter which can initially give you a stronger fragrance however the heat can burn the fragrance far faster meaning your scent will not last as long, an electric burner warms the wax and gives you a steady and longer lasting fragrance, it is also a safer alternative due to no naked flames. However we use a high oil to wax ratio when blending our melts so you will always get a strong and long lasting fragrance irrespective of your burner choice.
ARE YOUR MELTS VEGAN FRIENDLY AND CREULTY FREE?
Yes, we choose our suppliers carefully to ensure all ingredients are vegan friendly & cruelty free, we only use soy wax which is vegan friendly and one of the biggest alternatives to using harmful paraffin wax.
ARE YOUR PRODUCTS ECO FREINDLY?
We are far from perfect but understand this is very important. Soy wax is much better for the environment. Aside from the fact that it does not pollute the air when burning, it is also completely sustainable. There is no harm done to our planet as soy wax is plant based rather than extracted from oil. Once the soya has been harvested more can be grown again and again. Where possible we use eco friendly packaging such as our wax paper melt bags, we re-use and recycle boxes and packaging for orders where possible too. All of our sparkle in our melts is plastic free, biodegradable glitter derived from plant cellulose film from sustainably farmed trees (mainly Eucalyptus). With the planet in mind we are always looking for more ways to improve and are currently looking into a wax recycling project where you can drop in your used wax for us to send off to be re-cycled and made into new candles.
Privacy & Safety
At Melt Larder, accessible from www.meltlarder.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Melt Larder and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that is shared and/or collected. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to it's terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
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Provide, operate, and maintain our website
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Improve, personalize, and expand our website
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Understand and analyse how you use our website
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Develop new products, services, features, and functionality
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Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
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Send you emails
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Find and prevent fraud
Log Files
Melt Larder follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Melt Larder uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Wholesale Inquiries
Please email me at meltlarder@outlook.com with your requirements and I will be happy to discuss options further. Please give as much detail as possible and allow 5 business days for me to respond to your enquiry. If your enquiry is of an urgent nature then please indicate this and I will do my upmost to get back to you sooner.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Klarna
- Clearpay